All staff; administrators and customer coordinators
Choose your language
Choose your workspace language and separately set the language of new customer documents.
What to do
- Open Language beside the logo or in the workspace menu. On a phone, open Menu first. Choose a language or Automatic (company or device). Your personal choice is saved for this organization.
- An administrator can change Company language under Organization. This default applies to staff without a personal override and new customer documents without a customer override.
- Open a customer and Customer document language. With customer-editing permission, choose English, Deutsch, Français, Español, Italiano, Nederlands or Company default.
- Prepare a new quote or report version after changing the customer language. The version stores its own document language. Review the complete contents and acknowledgement before signing.
- In the customer portal, select a display language for the open page. This does not change the customer document language. In the handbook, select a language to open the same topic in that language.
Before you continue
Existing quote versions, signed reports and prepared messages are not translated retrospectively. Use the appropriate new-version workflow for changes.
Your descriptions, terms, names and document notes retain their original wording. Translate these yourself where necessary before preparing a new version.
Email template language is selected separately in the communication editor. Additional transactional delivery remains off until separately activated.
If the language selector is unavailable, refresh the language settings. Failed saves are shown explicitly.
Automatic uses the company language if an administrator has set it. Otherwise, it follows the preferred supported browser/device language, including regional variants such as French (Canada). If none of your preferred languages is supported, English is used.
Before signing in, a manual choice is remembered in this browser. Select Automatic to follow the device again. Browser storage may be disabled; in that case the choice lasts for the open page. Signing in applies your organization’s preferences instead.
Questions and troubleshooting
Why is a report English when my workspace is German?
Your display language is independent of the customer document language. The language stored when that version was prepared determines its document text.
Which languages are available?
English, German, French, Spanish, Italian and Dutch are available for the workspace, handbook, new customer reports, quotes, document design previews and email templates. Your display language and customer document language can be different.
Does switching language clear unsaved entries?
Switching language does not reset the open form. You still need to save or explicitly discard your changes.
Why has my own text not been translated?
Zenithron does not automatically rewrite customer-authored text. This preserves the recorded content, particularly in approved or signed documents.