New to Zenithron?
Accept your invitation, sign in and understand your workspace.
Start here →Zenithron Handbook
From your first sign-in to the final service report. Find the steps, understand the result, and know what to do when something needs attention.
Accept your invitation, sign in and understand your workspace.
Start here →Find your visit, record the work and complete your report.
Follow the technician guide →Open a case, arrange visits and check what needs attention.
Follow the office guide →Find a clear next step for sign-in, permissions or saving problems.
Get help →16 topics available
Understand the service workflow before entering your first record.
Get access and recover your workspace without losing work.
Give colleagues only the access required for their job.
Build reliable company and location records.
Identify the exact asset and understand its service context.
Preview and resolve issues before committing records.
Keep the service issue and its execution clearly connected.
Capture the work against the correct visit.
Make coverage decisions from recorded evidence.
Keep the approved scope tied to an exact version.
Finish a report with a traceable confirmation.
Review performed work before handing it to an ERP.
Investigate blocked handovers without creating duplicate bookings.
Record product needs and maintain reviewed report guidance.
Know when to retry, preserve work or ask for help.
Understand the boundary between platform plans and service invoices.