New to Zenithron?
Accept your invitation, sign in and understand your workspace.
Start here →Zenithron Handbook
Clear answers.
Confident work.
From your first sign-in to the final service report. Find the steps, understand the result, and know what to do when something needs attention.
What would you like to do?
Working at a customer site?
Find your visit, record the work and complete your report.
Follow the technician guide →Planning or reviewing work?
Open a case, arrange visits and check what needs attention.
Follow the office guide →Something is not working?
Find a clear next step for sign-in, permissions or saving problems.
Get help →16 topics available
Start here
Understand the service workflow before entering your first record.
Sign-in, security and sessions
Get access and recover your workspace without losing work.
People, invitations and roles
Give colleagues only the access required for their job.
Customers and sites
Build reliable company and location records.
Installed base and equipment history
Identify the exact asset and understand its service context.
Import equipment from CSV
Preview and resolve issues before committing records.
Cases, review dates and work orders
Keep the service issue and its execution clearly connected.
Visits and report drafts
Capture the work against the correct visit.
Warranty and contract coverage
Make coverage decisions from recorded evidence.
Quotations and approvals
Keep the approved scope tied to an exact version.
Signatures, paper reports and PDFs
Finish a report with a traceable confirmation.
Actuals and service billing
Review performed work before handing it to an ERP.
Integration monitoring and recovery
Investigate blocked handovers without creating duplicate bookings.
Feedback and report instructions
Record product needs and maintain reviewed report guidance.
Resolve common problems
Know when to retry, preserve work or ask for help.
Packages and software subscriptions
Understand the boundary between platform plans and service invoices.