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Zenithron Handbook / Packages and software subscriptions

Company decision makers and administrators

Packages and software subscriptions

Choose a package, understand what is available today, and save your company’s preferences without starting a purchase.

What to do

  1. Compare the Service and Operations plans. Service includes 3 operational users for EUR 149 per month or EUR 1,490 per year. Operations includes 5 operational users for EUR 299 per month or EUR 2,990 per year. Prices exclude tax.
  2. All software functions listed for your plan are included in its price, without separate module fees. Service covers customers and equipment, cases and visits, digital and paper reports, time and material recording, tools and recorded calibration dates, and manual appointment conflict checks. Operations includes Service plus coverage, quotations, commercial review, integration monitoring and appointment comparison using saved shifts, skills, breaks and customer windows.
  3. Confirm which organization will hold the subscription and who is authorized to manage its commercial agreement.
  4. Open Administration, then Company plan. Select Service or Operations, monthly or yearly billing, and the number of named operational users. Select Save plan draft. The saved amount excludes applicable tax; no purchase or charge is created.
  5. Saved plan history shows up to 50 recent preferences with package, user count, billing interval and original amount.
  6. Arrange trial access and subscription orders directly with our team by email. Saving a plan draft records preferences; it does not create a purchase or charge.
  7. Use your agreed commercial contact for changes to your subscription. Never enter card details into support or feedback fields.

Before you continue

Each standard plan includes 2 administrator-only users. Additional operational users cost EUR 29 per month or EUR 290 per year on Service, and EUR 39 per month or EUR 390 per year on Operations. Enterprise is available by individual quotation. These approved launch prices do not activate a subscription; purchasing remains unavailable.

Plan features follow the permissions and assignments of each user.

Appointment comparison uses visits at the same exact location. Review journey time yourself when arranging visits at different locations.

Material recording is not warehouse stock management. Recorded calibration due dates are not a calibration service or automatic compliance certification.

Use the workspace in a tablet or smartphone browser with an internet connection.

Discuss your ERP edition, data mappings and integration requirements through an individually scoped Enterprise assessment. Availability and services are agreed for your organization before use.

Service includes company-defined recurring maintenance, versioned service checklists and calibration due-date reminders. Operations also describes day/week calendar planning. Listed software features have no separate module fee; prices are unchanged. Automatic maintenance requires organization processing to be enabled.

Operations includes parts inventory, company-defined service deadlines, service analytics and the separate customer portal without a separate module fee. Customer portal identity provisioning is required. These descriptions do not activate subscriptions or change permissions.

Service also includes the knowledge base. Operations additionally includes the supported supplier purchasing workflows, native customer invoices and corrections, received-payment recording and country tax tools. Country, company, integration and role prerequisites still apply; these are not general banking or automatic payment services.

A saved plan draft does not activate access. The server uses a separately confirmed, versioned contract or time-limited test state in addition to user permissions. When access expires, new actions stop; historical records remain available only within existing permissions. A downgrade is blocked while affected workflows remain open.

Questions and troubleshooting

Does a service invoice pay for Zenithron itself?

No. Customer service billing inside the workspace and your company’s subscription to Zenithron are separate.

Can I activate a paid plan by editing a browser setting?

No. Commercial entitlements must be verified and applied by the server. A redirect or confirmation page alone is not proof of payment.

Why did my save report a version conflict?

Another administrator saved a newer draft. Copy any unsaved choices, reload Company plan, compare the current draft, then save your intended changes. The newer draft is not silently overwritten.

Does saving a plan draft unlock or remove features?

A saved plan draft records company preferences. It does not change user permissions or create a purchase.

How do we request the trial?

Use the free 14-day trial link on zenithron.com to email our team. We agree your workspace setup before creating access.

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